Events
Leadership
Leadership and Team Skills
The Programme for the Development of Leadership and Team Skills of USB Executive Development (USB-ED) aims to add value to the core business processes of an organisation by developing the ability of participants to deal effectively with leadership and team issues in the workplace.
Target group
The programme is aimed at middle managers and supervisors who value teamwork as a means of achieving top-class workplace performance.
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Agricultural
Wine and Tourism Management
The Programme in Wine and Tourism Management of USB Executive Development Ltd (USB-ED) aims to equip participants with the skills required to function to their optimum potential in the competitive local and international wine markets. A shortage of professionals trained in management, marketing and tourism has been identified as one of the South African wine industry's shortcomings. This programme has been designed in response to feedback from several key players in the South African wine industry.
Target group
This programme is aimed at any person working in the wine industry or a support industry that needs to be equipped with the tools required to play dynamic roles in the fields of management and marketing.
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Marketing
Managing Customer Service Excellence
The Customer Experience Leadership programme of USB Executive Development (USB-ED) aims to prepare organisations for the challenges of the experience economy that currently prevails. To be successful in this new economy, organisations need the skills that this programme offers to design, create and deliver transformational customer experiences.
Target group
The Customer Experience Leadership Programme is aimed at client service managers, key account managers, line managers and area managers.
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