Who should attend

This programme is designed for managers, professional specialists, entrepreneurs and knowledge workers in general who engage or wish to engage with knowledge to enhance all functions, activities and outcomes of their organisation.

Admission requirements

It is assumed that participants comply with the following requirements: English language competence at NQF level 4. Sufficient ability to read and comprehend learning material, and to write assignments and follow/participate in discussions on management issues.

Faculty profile

Dr J Gretchen Smith
Prof. Ben Fouche

Participating companies

• Chevron SA
• Johannesburg Housing Company
• Office of the Premier

Contact person (Enquiries)

Charmaine Garcia
Tel: +27 (0)21 918 4488
Fax: +27 (0)21 918 4478
charmaine.garcia@usb-ed.com

How you will benefit

After completing this programme, the successful participant will be equipped to:

• appreciate how leveraging both tacit and explicit knowledge can create strategic benefit, competitive advantage and value for an organisation
• relate knowledge roles to leadership
• understand the relationship between knowledge management and various business processes
• understand the importance of knowledge networking, set up communication networks, and derive benefit from the process
• participate in an information and knowledge audit
• know which information and communication technologies to apply in knowledge management
• participate in the development of a knowledge management strategy and implementation programme

Certification

On successful completion of the programme, delegates will receive a certificate from the University of Stellenbosch.

Content overview

The following themes will be covered:

• The principles and foundations of knowledge management
• The learning organisation, organisational culture, and creating strategic advantage
• Knowledge management strategy development and implementation
• Building a collaborative environment through knowledge networking, interconnectivity and communities of practice
• Tools and processes to identify and assess (audit) knowledge needs and practices
• The relationship between knowledge management and change management
• Knowledge modelling and content management
• Appropriate information and communications technologies to use in knowledge management.

NQF complexity level

This programme is presented on the complexity level of NQF level 5.

Date and Venue

Fees

R10 800
Fees include programme fees, programme material, lunch and refreshments, and are payable before the commencement of the programme.

Payment Policy

It is of utmost importance that USB-ED be formally notified in writing of cancellation 14 days prior to the commencement date of the programme.

A cancellation fee of 10% will be payable for cancelling fewer than 14 days prior to the commencement of the programme.

Please note that programme fees and dates are subject to change.

Payment options