Who should attend

This hands-on coaching programme equips participants to transfer vital skills to employees within ever-changing business needs and corporate environments. Through effective coaching, an organisational culture that welcomes learning and development may be created.

Admission requirements

It is assumed that participants comply with the following requirements: English language competence at NQF level 4. Sufficient ability to read and comprehend learning material, write assignments and follow/participate in discussions on management issues.

Faculty profile

Ms. Mary Joe Emde (Click through to CV)

Contact person (Enquiries)

Arina Basson
Tel: +27 (0)21 918 4472
Fax: +27 (0)21 918 4478
arina.basson@usb-ed.com

How you will benefit

The successful participant will be equipped to:

• have greater confidence as manager in the role of coach and mentor, and in influencing other people’s growth
• apply psychodynamic and systemic understanding to the coaching task
• understand theoretical models for individual coaching and development
• listen, question, reflect, and provide the ability to give constructive feedback
• understand the dynamics of building the coaching relationship, including engaging, contracting, reviewing
• and concluding
• have insight into own management and leadership style, and areas for further development.

Certification

On successful completion of the programme, participants will receive a certificate from the University of Stellenbosch.

Content overview

The following areas will be covered:

• What is coaching as opposed to mentoring, counselling or teaching?
• Adult learning, KOLB and the role of learning styles in enhancing coaching effectiveness
• Effective and non-effective conversations
• Core skills of coaching
  
  • Listening
  • Reflecting, reframing and summarising
• GROW – a possible route
• Coaching practice and feedback
• The power of questions
• Effective feedback – BOFF – Johari
• Building rapport – creating an effective space for coaching
• Structuring the conversation
• Coaching session with a professional coach at a mutually agreed upon time before Day 3 of the programme
• Reflective review of applied coaching

NQF complexity level

This programme is presented on the complexity level of NQF 5.

Date and Venue

Fees

R8 900
Fees include programme fees, programme material, lunch and refreshments, and are payable before the commencement of the programme.

Payment Policy

It is of utmost importance that USB-ED be formally notified in writing of cancellation 14 days prior to the commencement date of the programme.

A cancellation fee of 10% will be payable for cancelling fewer than 14 days prior to the commencement of the programme.

Please note that programme fees and dates are subject to change.

Payment options