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 Master Class in Public Service Excellence

2015-07-07 00:00


Date:     Thursday, 13 August 2015

Time:     09:30–16:00

Venue:   Hackle Brooke,
             11 Conrad Drive, Cnr Conrad Drive & Jan Smuts Avenue, Craighall, Johannesburg

             by Monday, 20 July 2015

Cost:     No cost, but booking is essential

Generating revenue by extracting methane from landfills; making low-cost houses energy-efficient; and getting the poor to pay for water will be put on the ‘to-do-lists’ of public officials from the Gauteng region on 13 August 2015.

USB Executive Development (USB-ED) and Impumelelo, the Stellenbosch Academy for Social Innovation Centre, in partnership with the Konrad Adenauer Stiftung​​, are bringing project presenters in water, sanitation, recycling, and waste management from the e’Thekwini and Drakenstein Municipalities to share their expertise with key public managers in Gauteng municipalities.

This is an unprecedented learning opportunity for mayors, councillors, members of mayoral committees, municipal managers and directors to learn from Impumelelo’s award winners.

Projects that will be presented include:
- Mariannhill Landfill Conservancy/Gas to Electricity Project (2007 Platinum Award winner & Dubai Award for Best Practices)
- Hammarsdale Sustainability Project (2007 Star Award winner & UN Public Service Award winner)
- e’Thekwini Water and Sanitation Programme (2007 Star Award winner)
- Durban Metro Water: Sewage Disposal Education Project (2000 Gold Award winner & UN Public Service Award winner)
- Customer Services – Providing Debt Relief (2007 Star Award winner)
- Orange Bag Domestic Recycling Project (2010 Gold Award winner)
- e’Thekwini: Sustainable Pit Latrine & Market Garden Programme via LaDePa Technology (2012 Gold Award winner)
- Drakenstein 8MI/Day Meulwater Treatment Works/Water Demand Management successes​

The Impumelelo presenters are part of the new best-practice master class training series started by Impumelelo Social Innovations Centre five years ago to promote the replication and dissemination of best practice. Presenters have all received Impumelelo Innovations Awards and have proved themselves at the global forefront of solving difficult public problems.

As a direct output, senior managers and councillors will be exposed to the processes these innovators followed to achieve their success. The innovators will explain the importance of citizen engagement in developing public services that are excellent. They will answer questions about aligning these projects within IDP processes and other regulatory frameworks and facilitating agreement between technical teams and political oversight bodies such as councils.

“We’re bringing those that have implemented the bright ideas with visible results in other municipalities to help local government in Gauteng achieve the same successes,” says Impumelelo director, Rhoda Kadalie. She is convinced that if some municipalities like e’Thekwini can do it, then other municipalities can do it too by learning from their peers in other provinces.

Click here for the full programme

1 Comment
I want to see my daughter again... 
Posted by John on 30-10-2015 10:40 AM


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