Cecil Hambridge is a part-time facilitator presenting Operational Management and Supply Chain modules on USB-ED's Senior Management Development Programme (SMDP). According to Cecil the application of operational management, regardless of the industry, is the same everywhere. He believes that one of the biggest stumbling blocks to success is how badly people are managed. "I see managers focusing on the bigger picture, but forgetting about the basics. If you don't get that right then everything is a mess."
Over the years, he has helped many companies to develop systems that improve their Supply Chain Management and Product Development. His is drive to teach others what he has learnt: not just book knowledge, but practical application. With a passion for sustainability, he believes that beginning with the basics means creating the right organisational climate as a foundation. On this firm foundation, the pillars of quality, speed, cost, morale and safety may be built. The Manufacturing and Operational Strategy formula is his own version of a balance scorecard, and is based on the following three principles:
- Be brilliant at the basics
- Be hard on standards and soft on people
- Measure to manage
Participants need the practical tools to apply the principles, Cecil says. "Although many training institutions focus heavily on theory, those sitting in class often do not want what they can find in books themselves. You can study Drucker's books, but it doesn't help if you don't have practical examples to follow."
When discussing the future of learning, Cecil says he believes that the youth who are acting out now will reach a point in the future where they will realise they have not learnt enough. "Executive Development and training will become increasingly important to fill the educational gap. It's in the classroom where there is a practical exchange of ideas."
One of Cecil's favourite books is Attitude of Amazing Achievers. The author, Phillip Baker, quotes Oscar Wilde who said: "We are all in the gutter, but some of us are looking at the stars." Cecil says he is a very positive person, and chooses to see possibility in every situation. His favourite speech was made by Winston Churchill who said: "Never, never, never give up."